FAQ 1：Do you produce ALL the chemicals in the list by yourselves ?
Answer:No. Besides chemicals produced in our own plant, ChemSourcePro also developped new items purchased to serve more customers for different applications. Only the suppliers meet ChemSourcePro Supplier Entry Criteria could be approved, and usually there are TWO suppliers approved at least for each item in ChemSourcePro Supplier List, to guarantee quality, delivery time and competitive price according to customers' requirements.
FAQ 2: How do you control the quality of chemicals supplied ?
Answer: ChemSourcePro QC Team is responsible for both own-manufactured chemicals and those purchased ones, and third-party inspection(Like SGS, Intertek, and etc.) is available upon request, as well as sample delivery is available for initial technical evaluation.
FAQ 3: Do you declear your chemicals with original/real name during internation transportation ?
Answer: Yes. ChemSourcePro make Customs Declearation of chemicals delivered with their real names to support customers' smooth Customs Clearance at destination.
FAQ 4: What Express Company do you usually use for those chemical sample delivery ? Is it safe and expensive ?
Answer: ChemSourcePro usually use DHL or Fedex for those sample delivery. With our own DHL and Fedex account with good freight discount, where we could save some delivery cost for customers. For every sample or small parcel, we track the delivery until it is delivered scucessfully.